Terms and Conditions

Terms and Conditions

Welcome to Bawabat Al Dawa Medicine Store (BAMS). By accessing or using our website (www.bams.ae) and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General

• These Terms apply to all users of the site, including browsers, customers, and contributors.

• BAMS reserves the right to update or change these Terms at any time without prior notice. Continued use of the website constitutes acceptance of those changes.

2. Use of the Website

• You must be at least 18 years of age or accessing the site under the supervision of a legal guardian.

• You agree not to misuse the website or access it for unlawful purposes.

• The content on this site is for informational and purchase purposes only and does not substitute professional medical advice.

3. Product Information

• We strive to ensure the accuracy of all product information, pricing, and availability, but errors may occasionally occur.

• BAMS reserves the right to cancel or modify any order that contains incorrect or outdated information.

4. Orders and Payment

• All orders are subject to acceptance and availability.

• BAMS reserves the right to cancel or refuse any order for any reason, including unauthorized payment or pricing errors.

• Payments must be made using approved methods (e.g., card, COD). Orders will only be processed upon successful payment confirmation.

5. Prescription Medications

• Orders for prescription-only medications require a valid prescription from a licensed medical professional.

• We reserve the right to verify prescriptions and decline orders that do not comply with UAE pharmaceutical laws.

6. Returns and Refunds

• Due to health and safety regulations, some items cannot be returned.

• Please refer to our Refund Policy for details on eligibility and process.

7. Intellectual Property

• All content on this website, including text, graphics, logos, and product images, is the property of BAMS and may not be used without permission.

8. Limitation of Liability

• BAMS shall not be liable for any direct, indirect, or consequential damages resulting from the use or inability to use our services or products.

9. Privacy Policy

• Your personal data is protected and used in accordance with our Privacy Policy. By using this site, you consent to our data practices.

10. Governing Law

• These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.